Privacy Policy

1. Overview

GuideKim ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our medical tourism platform and USDT cashback service.

2. Information We Collect

We collect the following types of information:

• Personal information: name, email, phone number, and nationality provided during consultation.
• Medical information: procedure preferences and medical history shared for hospital matching.
• Wallet data: public wallet address for USDT cashback distribution (we never store private keys).
• Usage data: browser type, device information, pages visited, and interaction patterns.

3. How We Use Your Information

We use your information for the following purposes:

• To coordinate hospital bookings, medical interpretation, and travel logistics.
• To process and distribute USDT cashback rewards to your UniFi wallet.
• To communicate with you about your bookings, cashback status, and service updates.
• To improve our services, analyze usage patterns, and enhance user experience.

4. Wallet & Blockchain Data

When you connect your UniFi wallet, we access your public wallet address to process cashback transactions. Blockchain transactions are publicly visible on the Kaia network. We do not have access to your private keys or the ability to control your wallet funds.

5. Cookies & Tracking

We use cookies and similar tracking technologies to maintain your session, remember your language preference, analyze site traffic via Google Analytics, and improve service performance. You can control cookie settings through your browser preferences. Disabling cookies may affect some features of the Service.

6. Third-Party Sharing

We share your information with partner hospitals to facilitate bookings and consultations, the UniFi/Kaia ecosystem for wallet and payment processing, analytics providers (Google Analytics) for service improvement, and medical interpreters assigned to your appointments. We do not sell your personal information to third parties.

7. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes described in this policy. Booking and transaction records are retained for 5 years for legal and accounting purposes. You may request deletion of your personal data at any time.

8. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, or delete your personal data, object to or restrict certain processing activities, receive a copy of your data in a portable format, and withdraw consent at any time. To exercise these rights, please contact us at [email protected].

9. Children's Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal information, please contact us immediately.

10. Contact Us

For questions about this Privacy Policy or to exercise your data rights, please contact us at [email protected] or through our LINE/WhatsApp channels.